Items may be returned within seven days of delivery, provided they remain in their original condition and packaging—unworn, with all tags and materials intact. All returns incur a $20 restocking fee paid to our fulfillment partners.

Exchanges are welcomed within seven days of delivery and may be made directly through Loop returns.

Begin your return or exchange through our dedicated portal: http://yellowlabel.loopreturns.com/#/

Once your return is received, items will be inspected within one business day. If deemed in sellable condition, a refund will be issued promptly.

We work to provide a fair returns policy to ensure an exceptional shopping experience. However, if we observe a consistently high return rate on your account or suspect purchases are being made for resale, we reserve the right to deactivate your account. If you believe your access or order has been mistakenly restricted, please contact our Client Services team via our online portal.

Le Members Club is a way to share each small batch with those who live in Yelabèl. Membership admits full access to the entire collection of staples and limited seasonal styles. Membership is the only way to shop the full collection.

Join by reserving your spot in Le Queue here. Members will be added with every small batch released. Once admitted, you’re charged an annual membership fee of $100, granting full access to purchase the entire collection. Memberships are non-transferable. In the event of misuse, resale, or inactivity, membership access may be withdrawn at our discretion.

We believe the value of a piece lies not in how many exist, but in how each one is made. Our production is intentionally limited to protect the integrity of every stitch and silhouette.

Upon admission, your membership fee is gifted back to you and more. On the 1st of each month, when a new batch is released, you’ll receive a $100 credit to put towards your next piece. Membership admits full access to the entire collection of staples and limited seasonal styles. Your membership must be active in order to take advantage of all benefits.

For inquiries regarding your position in Le Queue, please contact our Client Services team.

For all gift-related inquiries, kindly contact our Client Services team.

To receive the most current updates on restocks, we invite you to join our email list and follow us across our social media channels.

Each Yelabèl piece is crafted with effortless care in mind. Our sweatshirts are pre-shrunk for a consistent fit and can be machine-washed cold on a gentle, low-spin cycle, followed by tumble drying on low heat. For knitwear and outerwear, we recommend dry cleaning to preserve their refined texture and shape. When you want your garment to maintain that freshly pristine look, an occasional dry clean is a thoughtful indulgence—ensuring longevity and luxury in every wear.

Our Client Service team is available to assist you Monday to Friday, from 10:00 AM to 6:00 PM EST, via the chat feature on our website. Please direct all inquiries through the chat portal, where our dedicated team will be happy to respond promptly and provide personalized support.